- Home
- Courses
ITIL Certification: ITIL® 4 Foundation Certification Training Course
- 16 Hours
- 4
- 478+
This ITIL certification introduces learners to ITIL V4 Certification, the newest version of the ITIL 4 exam to understand and improve an IT enabled enterprise. This ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.
799 USD
World's #1 Bootcamp
ITIL Certification: ITIL® 4 Foundation Certification Training Course
Course Overview
This ITIL 4 foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL 4 service lifecycle. By the end of this ITIL certification, you will understand how ITIL 4 evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
ITIL Training Key Features
- 19 PDUs for self-paced learning
- 22 PDUs for online classroom flexi pass offered
- 30 chapter-end quizzes and 2 industry case studies
- Four simulation exams
- Exam voucher included
Benefits
The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 45% more than their non-certified peers.
Training Options
ONLINE BOOTCAMP
- Everything in Self-Paced Learning, plus
- 90 days of flexible access to online classes
- Live, online classroom training by top instructors and practitioners
- Classes starting from:- April 2024 & May 2024 : Weekend Class
CORPORATE TRAINING
- Blended learning delivery model (self-paced eLearning and/or instructor-led options)
- Flexible pricing options
- Enterprise grade Learning Management System (LMS)
- Enterprise dashboards for individuals and teams
- 24x7 learner assistance and support
ITIL Certification: ITIL® 4 Foundation Certification Training Course
Eligibility
This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
Pre-requisites
Learners need to possess an undergraduate degree or a high school diploma.
ITIL® 4 Foundation Certification Training Course Course Content
-
1.01 Course Introduction
-
2.01 Key Concepts of Service Management
-
2.02 Service Management
-
2.03 Stakeholders of Service Management
-
2.04 Service Consumer Roles
-
2.05 Products and Services
-
2.06 Service Offerings
-
2.07 Service Relationships
-
2.08 Value Outcomes, Costs, and Risks Service Relationships
-
2.09 Risks
-
2.10 Utility and Warranty
-
2.11 Key Takeaways
-
Knowledge Check
-
3.01 Four Dimensions of Service Management
-
3.02 Dimensions of Service Management
-
3.03 Organizations and People
-
3.04 Information and Technology
-
3.05 Information and Technology Regulations
-
3.06 Selecting the Right Technology
-
3.07 Factors Influencing Technology
-
3.08 Cloud Computing
-
3.09 Partners and Suppliers
-
3.10 Organization Strategy
-
3.11 Value Streams and Processes
-
3.12 Processes
-
3.13 Factors Affecting Service Providers
-
3.14 Key Takeaways
-
4.01 The ITIL Service Value System
-
4.02 Service Value System
-
4.03 Components of SVS
-
4.04 Organizational Silos
-
4.05 ITIL Guiding Principles
-
4.06 Focus on Value
-
4.07 Applying the Principle - Focus on Value
-
4.08 Start Where You Are
-
4.09 Applying the Principle - Start Where You Area
-
4.10 Progress Iteratively with Feedback
-
4.11 Applying the Principle - Progress Iteratively with Feedback
-
4.12 Collaborate and Promote Visibility
-
4.13 Applying the Principle - Collaborate and Promote Visibility
-
4.14 Think and Work Holistically
-
4.15 Applying the Principle - Think and Work Holistically
-
4.16 Keep It Simple and Practical
-
4.17 Applying the Principle - Keep It Simple and Practical
-
4.18 Optimize and Automate
-
4.19 Applying the Principle - Optimize and Automate
-
4.20 Principle Interaction
-
4.21 Key Takeaways
-
5.01 The Service Value Chain
-
5.02 The Service Value Chain Overview
-
5.03 Plan Activity
-
5.04 Improve Activity
-
5.05 Engage Activity
-
5.06 Design and Transition Activity
-
5.07 Obtain or Build Activity
-
5.08 Deliver and Support Activity
-
5.09 Service Value Streams
-
5.10 Key Takeaways
-
6.01 ITIL Management Practices
-
6.02 Continual Improvement
-
6.03 Information Security Management
-
6.04 Relationship Management
-
6.05 Supplier Management
-
6.06 Supplier Management Activities
-
6.07 Change Enablement
-
6.08 Incident Management
-
6.09 IT Asset Management
-
6.10 IT Asset Management Activities
-
6.11 Monitoring and Event Management
-
6.12 Problem Management
-
6.13 Release Management
-
6.14 Service Configuration Management
-
6.15 Service Desk
-
6.16 Service Level Management
-
6.17 Service Request Management
-
6.18 Deployment Management
-
6.19 ITIL Terms
-
6.20 Key Takeaways
ITIL Certification: ITIL® 4 Foundation Certification Training Course FAQs
Request More Information
ITIL Certification: ITIL® 4 Foundation Certification Training Course Exam & Certification
ITIL or Information Technology Infrastructure Library is a management framework used in delivering IT services. This framework helps in delivering top-notch IT services and encourages best practices for better planning and organization. The framework also helps organizations manage risks, introduce better planning and executing strategies, and build an IT environment that is scalable and welcomes growth.
One of the main objectives of ITIL is to design and implement service strategy. This strategy is focused more on how the services are to be delivered to the customers, and how they will be satisfied from them. Service strategy helps determine the goals of an organization, easily determine customer needs, and implement strategies to fulfill those needs.
This stage is more focused on offering a holistic design approach to organizations to help them design and deliver better services. From designing outline practices to making necessary improvements in the existing ones, the service design process helps enhance the entire IT service management process.
This is where the services witness a transition meaning, organizations deploy new and modified services to decrease their risks and increase efficiency. Service transition mostly advises on improving management processes by implementing newly designed services.
In this stage, organizations have new guidelines that are needed to incorporate into the IT environment and day-to-day operations. Service operation guides with several ways of managing IT services and meeting daily requirements efficiently.
ITIL framework is also popular because it continually suggests ways to improve IT services. From policy updates to planning new strategies, everything can be done with the help of this framework effortlessly.
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continuous Service Improvement
Why Online Bootcamp
Structured guidance ensuring learning never stops
24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts
Develop skills for real career growth
Cutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
Learn from experts active in their field, not out-of-touch trainers
Leading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
Learn by working on real-world problems
Capstone projects involving real world data sets with virtual labs for hands-on learning
Reviews By Our Success & Top Learners
Sameer Marathe
CEO, Drizvato LimitedThis company did a great job in assisting me reach PMP goal. I highly recommend them. Professionalism and punctuality are my primary reasons for recommending this company. You can’t go wrong in choosing them.
Shalini Jain
CEOThe courses are fantastic and the instructors are so fun and knowledgeable. I only wish we found it sooner
Vinod
DeveloperI believe in lifelong learning and WeInspire is a great place to learn from experts. I’ve learned a lot and recommend it to all my friends.
Nayak Singh
ManagerIt was a great learning experience. My trainer, Vaishali delivered each session well. All topics were explained with in-depth theory, real-time examples, and execution of the same in Python. Her teaching methodology enhanced the learning process.
Sumit
Technical ArchitectI have done AWS Training from WeInspire. Over Training & Content is good and instructor is very good. Thank you.
Nishtant
Sr. Network & Secuirty EngineerI took online training for Palo Alto Certification exams. Institute was committed on the timelines and provided excellent study plan with ample study material resulting in a successful PCNSE certification.
Rathish Nair
Tech ArchitectAWS and Azure Trainings were fantastic. Thanks alot Weinspire for providing us such an amazing trainer.
Jahfar
Secuirty AnalystI have taken training from Weinspire techsolution and now cism certified. Thanks Weinspire tech team.
Arjun Patel
Senior Security Consultanthe OSCP course offered by WeInspireTechSolution is nothing short of brilliant! As someone with a keen interest in cybersecurity, I found the hands-on approach of this course to be extremely beneficial. The labs were challenging yet rewarding, providing me with practical experience in penetration testing techniques. The instructor's expertise and guidance were invaluable, helping me navigate through complex scenarios. I highly recommend this course to anyone looking to advance their career in cybersecurity.
BLOGS
Trending Master Programs: CISSP Certification Training Course | CISM Certification Training | CCSP Certification Training | CISA Certification Training Course | CEH v11 - Certified Ethical Hacking Course |
Copyright © 2022, WEINSPIRE TECH SOLUTION PRIVATE LIMITED. All Rights Reserved.
